Surveillance Operator

***Regular attendance is essential***

Job Overview

Provides surveillance and investigative support for all areas of the property to enhance loss prevention efforts and reduce liability.

Essential Duties and Responsibilities

• Conducts investigations into all casino related accounting activities including gaming machines, change booths, all cashiering operations, count rooms and fill bank
• Coordinates investigations with appropriate finance and accounting personnel and Security Investigator when required
• Maintains liaison with local law enforcement agencies and other casino investigative units
• Assists with background investigations of prospective casino and accounting employees
• Provides observational security in the casino and related public and support areas pursuant to departmental operating procedures
• Maintains and enforces internal gaming and other security regulations
• Completes security incident reports
• Ensures compliance with all applicable regulations, laws, internal policies/procedures, and internal control protocols
• Performs other related duties as may be assigned by reporting senior

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High school diploma or GED preferred. Technical school or formal apprenticeship may be required
• Requires knowledge of all casino games as well as a comprehensive knowledge of law enforcement, security and casino related departments’ procedures and regulations
• Must be able to work effectively with peers, staff members, and regulatory agency personnel.
• Strong written and oral communication skills required
• Ability to solve problems and deal with a variety of situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Physical Demands and Work Environment

• The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 lbs. and push, pull, or drag up to 100 lbs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of this job, the employee is regularly exposed to risks associated with travel between buildings and back and forth to other areas as may be required due to business demands. The employee is occasionally exposed to fumes or airborne particles, including second-hand environmental smoke. The employee may be exposed to the risks associated in attempting to resolve issues with extremely irate or difficult guests or staff members. The noise level in the work environment varies from light to moderate.

Licenses, Certifications, Registration: Requires a State of Florida Professional Individual License. Requires a State of Florida Driver’s License