Security Officer

Summary

The Security Officer patrols assigned areas and create a positive guest service environment. The Security Officer will follow and enforce procedures related to the safety of all Casino Team Members, Guests, Casino property, and assets.

Duties/Responsibilities

• Escort guests, employees, and assets on the casino property.

• Communicate with guests and other team members in a positive manner.
• Must be able to work independently.
• Present an image of excitement, enthusiasm, and outgoing personality.
• Must be able to sit, stand, or walk for long periods of time.
• Respond calmly and make rational decisions, when handling conflicts.
• Possess the ability to interact in a professional manner with the general public.
• Must possess excellent written and verbal communication skills.
• Provide first aid and CPR when necessary.
• Use PC based computer software and office equipment.
• Drive a motor vehicle on the public roads.
• Use a two way radio with an earphone.
• Take physical control of (arrest) a person violating the law.
• Complete all reports in a thorough, accurate, and timely manner.
• Report violations of policies and procedures, internal controls, and laws.

• Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
• Perform special projects and other responsibilities, tasks, or duties as requested.

Performance Requirements

• To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.
• Employ positive communication skills and exercise professional interpersonal abilities (tact, diplomacy, and respect) with guests and co-workers at all times.
• Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
• Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest levels of productivity.
• Demonstrate a desire to succeed and willingness to help others succeed.
• Understand the role and responsibilities of the position and demonstrate proficiency in the position requirements.
• Demonstrate support and comply with all Safety program elements including: adherence to policies, exercise of safe work practices, participation in training, use of protective equipment, and reporting all safety concerns, hazards, and non-compliant practices.
• Participate in open communication and provide feedback to management regarding operations, staffing, personal development, and operational productivity.
• Serve as a contributing Team Member of the Soboba Band of Luiseño Indians enhancing the Casino’s operations in all its business endeavors.

Education / Qualifications

• Must be 21 years of age, or older.
• High School diploma or equivalent, required.
• One (1) year previous experience interacting directly with the public or in a security role, preferred.
• Excellent verbal and written communication skills in order to promote a positive and professional image.
• Any combination of education, experience and training that provides the required knowledge, skills and abilities.
• Must be able to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to provide proof of a valid California License. Must be able to provide evidence of eligibility to work in the United States of America.

Certificates, licenses and registration

• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.

• Current California Driver License, and clean driving record (less than 3 points), preferred
• BSIS Security Guard Card or Proprietary Private Security Officer (PSO) License within 6 months of hire.
• Required to submit to and obtain negative results on all drug and/or alcohol testing.

Soboba Casino Resort Benefits

Full-time team members are eligible to participate in a variety of group health and wellness benefits upon timely submission of appropriate enrollment forms. Coverage effective dates vary by plan and additional information will be provided to you during New Hire Orientation. Benefit offerings may change from time-to-time, but presently, Soboba Casino resort offers the following:

• 401k Plan
• Basic Life Insurance employer paid ($20,000) with the option to purchase Supplemental Life Insurance
• Medical, Dental & Vision paid for the employee
• Employee Assistance Program
• Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
• Paid Time Off

Soboba Casino Resort Team member Recognition including, but not limited to:

• Reward and Recognition Program (Quarterly, and Annually)
• Team member Incentives